Sourcing · Suppliers · 2026

This page lists what Aiya America publishes about wholesale accounts for cafes, taken only from Aiya’s own pages, with a link to each source. Where Aiya does not publish something, we say "not published". Japanomars, which publishes this page, is also a matcha supplier and is not affiliated with Aiya. Our own terms are in the same table further down, including where we are weaker.
On this page
| What Aiya America publishes | Source | |
|---|---|---|
| Taking new cafe accounts | Yes, by application ("Apply for an account") | Wholesale login |
| Who can apply | "Be an active registered business or reseller" and "Have a Reseller’s License, Federal Tax ID (TIN), or Resale Permit Number" | Wholesale requirements |
| Minimum order | Cafes and tea shops: "Minimum Order Value $100 (USD)". Bulk buyers: 10 kg, in cases of two 5 kg bags | Wholesale requirements, Bulk info |
| Wholesale price | Not published. Bulk orders are quoted by volume | Bulk info |
| Samples | Bulk: new customers submit a sample request for review. Cost not published. Cafe-tier samples not published | Bulk info |
| Lead time | Domestic orders "prepared to ship within 2-4 business days" (3 to 5 for Alaska and Hawaii). Transit time not published | Shipping information |
| Ships from | Aiya’s refrigerated warehouse in Southern California, by UPS Ground | Bulk info, Shipping information |
| Shipping cost | Free on wholesale orders over $500. Other rates not published | FAQ |
| Countries | The shipping page says the United States only. The requirements page and FAQ also mention free shipping to Canada | Shipping information, FAQ |
| Origin | Aiya is based in Nishio, Aichi, and buys the entire annual crop of its growers. Farms and cultivars are not named | About us |
| Testing and certification | Internal and third-party lab testing and annual audits; FSSC 22000 (Head Office and Yonezu factories), AIB, JAS Organic (OMIC), NOP Organic (QAI), Halal, Kosher, Gluten-Free, Non-GMO Project Verified. Radiation tested monthly by a third-party lab, report on request | Bulk info, FAQ |
| Private label | Not published | |
| Payment terms | Not published |
Aiya describes the route in two steps:
Aiya does not publish how long the review takes or what happens after approval. Buyers who need 10 kg or more go through a sales representative, who asks for a sample request first and then quotes by volume.
Going by what Aiya publishes:
| Aiya America | Japanomars (publisher of this page) | |
|---|---|---|
| Ships from | Southern California warehouse | Japan, by EMS with duties paid (DDP) |
| Minimum order | $100 (cafe tier); 10 kg (bulk) | 5 kg per order in total (grades can be mixed) |
| Wholesale price | Not published | Published ranges per kg: latte grade about $100 to $160, ceremonial about $160 to $210 |
| Samples | Bulk: sample request; cost not published | Paid samples, credited to the first bulk order if placed within a month of the samples arriving |
| Order to delivery | Ships in 2 to 4 business days; transit not published | 2 to 4 weeks, milled to order; 8 to 10 weeks around the first harvest |
| Origin | Nishio, Aichi (region) | Eight regions including Kyoto (Uji); region and grower given for each lot. The origin can change between orders to keep supply steady |
| Lab reports | Third-party testing and audits; radiation report on request | COA for many products, not for every grade |
| Payment | Not published | Payment in advance |
| Private label | Not published | Custom packaging after six consecutive months of subscription |
For 50 suppliers on the same terms, see our comparison of matcha wholesale suppliers.
These cover what Aiya does not publish. The same questions work for any supplier, including us.
Japanomars, a matcha supplier based in Japan, publishes this page and is not affiliated with Aiya. Every fact above comes from Aiya America’s own pages, checked on November 8, 2026, and we recheck them every month. If something has changed or is wrong, tell us through our contact form and we will correct it within a week.
Change log